We stand behind the quality of our products and offer a 1-year warranty on St. James Humidors brand items, starting from the original date of purchase. To be eligible for warranty processing, you must provide proof of purchase and complete contact details, including your name, full mailing address, and any other necessary contact information.
Warranty Coverage
At our discretion, we may choose to repair or replace defective products. Depending on the circumstances of the return, customers may receive either new or refurbished replacements.
Important Warranty Limitations
Damages from physical abuse or general wear are not covered under warranty.
Shipping fees or shipping issues caused by events such as unauthorized returns will not result in an instant refund! Refer directly.